Privacy and Security Policy
Coverstore is committed to protecting your privacy. If, after reading our policies, you have questions regarding the information you provide to us or would like to opt out of communication, please email us, or call 1-866-889-8896 to reach a live representative Tue - Fri 8:30 am - 5:30 pm CST.
Coverstore is the sole owner of all information we obtained on this website. Under no circumstances will we sell or rent this information to a third party. When you place an order with us, we will ask you for pertinent information such as your name, address, shipping address, phone number and email address, as well as credit card information such as your credit card number and expiration date. We use this information for the processing and tracking of your order and payment. If we encounter problems in either of these areas, we will use the information you've given us to contact you to correct the problem. We will also give you the opportunity to receive electronic correspondence from us regarding product literature, special sales, newsletters, etc.
Coverstore monitors all traffic throughout our site. This information is used by us internally to compile and analyze overall website statistics. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, number of clicks, etc. to analyze shopping behavior, trends, website administration and visitor movement in the aggregate. These statistics are an important tool to help us decide how to improve our website in terms of products, services, web design, etc. so that we can provide you with the most pleasing shopping experience possible.
In addition, the information you provide us is stored in our customer database. On occasion, we will conduct market research activities and share this aggregate information with our business partners. In such cases, Coverstore requires that such companies keep strictly confidential all shared information and use it solely for market research purposes. Our customer database is also used to communicate with you on new products, services, special offers, etc.
Our website contains links to other websites. We encourage you to read and become aware of the privacy policies of each of these other sites before providing personal information to them, as their policies may be different from ours.
Coverstore takes every precaution to protect the information you provide to us. When you submit sensitive information via our website, your information is protected both online and off-line.
When your sensitive information is entered, it is encrypted and is protected with encryption software called a Secure Socket Layer (SSL). This software is in use whenever you are on a secure page on our website. You will know you are on a secure page if a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear. Coverstore also uses VeriSign and Hacker Safe software.
VeriSign is a leading provider of digital authentication services and products for electronic commerce and is used by respected companies throughout the World Wide Web. Hacker Safe provides daily security testing and certification of our website to ensure that we are providing the most secure environment possible for our customers.
In addition to SSL encryption and secure electronic commerce to protect sensitive information you provide to us online, we also protect user information off-line. All of our user information is restricted to only those employees who need the information to service your order. All Coverstore employees are fully informed about our security and privacy practices and updated as new policies are added or revised. Finally, the servers that we store your personal information on are kept in a secure environment under restricted access.