Warranty Claims | Cover Store™
At Coverstore, we stand behind what we know to be great products with our industry-leading warranty coverage. When purchasing from us, you can have complete confidence in the quality and craftsmanship of what we produce and sell. View our Outdoor, Indoor, Vehicle and Powersports warranties by clicking on the type of coverage that applies to your cover. You can also find important information on our warranties and how to start a new warranty claim below.
Coverstore offers a variety of warranty coverage periods, based on the product category and material collections listed above. For the duration indicated, we warrant our products to be free from material defect and product construction and performance flaws not attributed to normal use.
A warranty term begins from the date of purchase and applies to the individual/company named on the Coverstore invoice. Should we determine a defect in the material or workmanship of the product within the warranty period, we will, at our discretion, repair, replace or refund the cover. We reserve the right to make the final determination on defects.
Note: Only products purchased directly from Coverstore.com or Amazon, are covered by our warranty. Unauthorized sellers may be selling used, damaged or altered products & are therefore not covered by our Manufacturer Warranty.
Warranty FAQ and Tips
Does the warranty cover water resistance?
No. Although our outdoor covers come with moisture repellent properties, they will still hold moisture under certain circumstances. To avoid trapped moisture, ensure the cover fits tightly and is about 1 to 2 inches shorter than the item being covered to allow for air flow. To avoid pooling water, place a table riser or other object under the cover to allow water flow off. We also recommend applying fabric protectant annually to ensure your cover continues to repel moisture over time.
Does the warranty cover mildew?
No. While our outdoor covers are designed for breathability, certain outlying factors actually encourage mold and mildew. The best defense to prevent trapped moisture is by choosing a proper fitting cover and is about 1 to 2 inches shorter than the item being covered. Additionally, removing the cover after prolonged wet periods and thoroughly drying the item before applying the cover will also prevent mold and mildew.
Does the warranty cover fading?
No. Fading means to lose color or brightness. Our solution-dyed covers are fade-resistant because the yarns are dyed prior to being woven into the fabric, making the color more saturated and the fabric less likely to fade quickly. While all covers will lose color after prolonged exposure to direct sunlight, fading will not effect the functionality or durability of our covers.
Does the warranty cover damage to the item being covered?
No. Wind and other outlying factors can cause the cover to move or shift, leaving the item beneath it exposed. Fortunately, there are several ways to counter this effect, such as choosing a proper fitting cover, utilizing security features like the adjustable drawcord and buckle straps, and making sure the item being covering is clean and dry to prevent trapped moisture and scratches.